Parts & Accessories Counter Person

Job Summary:

·         Selling of OEM and aftermarket parts and accessories.

·         Training yourself with product knowledge in YDS, EBIZ, KTM and catalogues

·         Maintaining seasonal stock levels.

·         You are expected to have a workable knowledge of aftermarket suppliers, for all aspects of our business.

·         Reports directly to the Parts Manager

Responsibilities:

·         Your # 1 responsibility is the customer in front of you, never the phone.

·         Looking up and ordering of parts accurately.

·         Proactively study new products and technical language to effectively communicate with the customers

·         Processing of special orders with suppliers.

·         Co-ordinate warranty claims and parts needed.  Process claims in an accurate and timely manner.

·         Estimate for parts on potential work orders.

·         Work with service team to produce the highest quality work and best value possible for the customer while maintaining profitability targets and goals.

·         Restocking of shelves and general cleaning of products.

·         Maintain a fresh merchandise level for customers to see.

·         You will be expected to circulate on the floor to assist customers, and familiarize yourself with products available on the displays.

Required Skills / Experience:

·         The ability to work Tues – Sat 9:00 till 5:30, punctually.

·         Extremely organized and able to balance multiple tasks at one time

·         You must be detail oriented and organized.

·         You should have a great memory.

·         Previous 3 + years experience as a parts person in power sports industry.

·         Passion for motorcycles, atv’s and snowmobiles.

·         Working knowledge of 2 stroke and 4 stroke engines.

·         Able to meet sales targets set by Parts Manager.

Educational Requirements:

·         Completion of High School.

·         Able to lift 20 - 40 lbs. (Tires)

·         Microsoft office including Excel, Word and Outlook experience.